Stabilization Central Credit Union (“Stabilization Central,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, https://www.stabilizationcentral.com (the “Site”).
By using this Site, you consent to the terms of this Privacy Policy and the collection, use, and disclosure of your personal information in accordance with British Columbia’s Personal Information Protection Act (PIPA) and, where applicable, Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect
a. Non-Personal Information
When you visit our Site, we may automatically collect certain non-personal data through standard web server logs and analytics tools, such as:
- IP address
- Browser type and version
- Operating system
- Referral URL
- Pages viewed and time spent on our Site
This information is used to understand website usage, improve our services, and maintain security.
b. Personal Information
We may collect personal information you voluntarily provide, such as:
- Name
- Email address
- Mailing address
- Organization or employer
- Other details you choose to share
This may occur when you:
- Contact us via email or contact forms
- Register for events, webinars, or training sessions
- Download resources from the Site
We do not collect payment or credit card information through this Site.
2. Purpose of Collection
We collect personal information only for purposes that a reasonable person would consider appropriate in the circumstances, including:
- Responding to inquiries and requests
- Providing resources, programs, and services
- Managing event registrations
- Maintaining accurate records
- Meeting legal and regulatory obligations
3. Consent
By providing your personal information to us, you consent to its collection, use, and disclosure for the purposes identified in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us.
4. Limiting Collection and Retention
We collect only the information necessary for the purposes identified and retain it only as long as needed to fulfill those purposes or as required by law.
5. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to:
- Remember your preferences
- Improve Site performance and usability
- Analyze Site traffic and usage patterns
You can disable cookies through your browser settings, but some Site features may not function properly.
6. Disclosure of Information
We do not sell or lease your personal information. We may disclose it:
- When required by law, regulation, or legal process
- To protect our rights, property, or safety
- To trusted service providers (e.g., web hosting, analytics, email delivery) who are bound by confidentiality obligations
If personal information is stored or processed outside Canada, it may be subject to foreign laws and accessible to foreign governments, courts, or law enforcement agencies.
7. Safeguards
We take reasonable security measures to protect your personal information, including:
- SSL encryption for data transmission
- Regular WordPress and plugin updates
- Restricted access to personal information on a need-to-know basis
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Access and Correction
You have the right to:
- Request access to your personal information
- Request corrections to ensure accuracy and completeness
- Withdraw consent to our use of your personal information (subject to legal restrictions)
We will respond to access or correction requests within 30 business days as required by PIPA.
9. Children’s Privacy
Our Site is intended for individuals over the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 16, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Effective Date” changed accordingly. Your continued use of the Site constitutes your acceptance of the updated terms.
11. Contact Us
If you have any questions, concerns, or complaints about our privacy practices, or if you wish to request access to or correction of your personal information, please contact us:
Stabilization Central Credit Union
Email: stabilization_support@stabilizationcentral.com
Mailing Address: 100 – 1095 West Pender St, Vancouver, BC, V6E 2M6
Phone: 604-730-5107